We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the the full amount of your appointment. This amount must be paid by the time of your next scheduled appointment and will be charged to the card on file at the time of the missed appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged  the full amount for their “missed” appointment. 

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If I am running behind I will add the time at the end to ensure you are given a full session. I reserve the right to cancel at any time up to 1/2 hour before scheduled appointment time for any reason.

I look forward to working with you!