Policies

General Policies

1. Prices are subject to change without notice.
2. A credit card or gift certificate is required to reserve two or more services, or more than one person of the same party.
3. We do accept checks however a $20.00 fee will be charged for all returned checks.
4. We accept VISA, Mastercard and Discover and give a $5 incentive for debit/cash payments. 
5. BethanyHealth is not responsible for lost or stolen items.
6. All services provided at BethanyHealth are strictly therapeutic.  We uphold the highest standards of ethical boundaries.  Any action (sexual requests, comments, gestures, etc..) contrary to these standards will terminate the massage and the client will be charged in full for the suspended session.

Cancellation Policies

1. If there is a need to cancel an appointment, we require 24 hours notice.
2. If you provide less than 24 hours notice, you will be charged the full amount as we have committed to serve you during this time.
3. If you arrive late, you may not receive your full treatment, however you will be charged for the full service.
4. Please arrive 15 minutes early for your first appointment.  You will be asked to fill out an intake form to provide your massage therapist with pertinent information regarding your health history.  For all subsequent visits, please arrive 5 minutes before your scheduled appointment to allow time for a complete session.

Massage Voucher Policies

1. Vouchers are valid until expiration date only. No exceptions. All voucher sales are final. No exceptions.
2. Voucher appointments that are not kept will be considered "no-show" if less than 24 hours notice is given  as we have committed to serve you during this time. Though you may still use the voucher it is worth only it's face value for any service in the future. You will be required to pay the difference of the full price service of your voucher.
3. BethanyHealth is not responsible for lost or stolen Gift Certificates.

Specials Policies

1. If you wish to book a treatment for two, regardless of the fact that you are a couple or not, you cannot use any promotional offer or discount, including but not limited to the $10.00 off first time clients. 
2. We reserve the right to cancel, void or change any promotional offer advertised by BethanyHealth without notice, if no expiration date is indicated in the marketing material.
3. When booking a service, you must inform us of your intent to use a promotional offer.  We reserve the right to book not more than two discounted services each and every business day. If you fail to inform us, you may be liable for the full price of the service.